Responsible for leading the Customer Segment Leads as well as the Area Customer Centricity Leads with best-in-class content and channel mix tactics Accountable for alignment of customer requirements with Sanofi General Medicines capabilities to deliver a differentiated segment value proposition represented by a portfolio of products, services, and solutions In charge for high level of understanding for customer needs & opportunities for General Medicines portfolio at specific customer segment Monitoring of the right implementation of area-specific projects together with Commercial Leads and national campaigns in close alignment with Growth Leads Ensuring Management & development of direct reports (12) & key talents (with People & Culture support) Respecting corporate commitment and compliance guidelines in BU Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !